Golbat App FAQ — Simple answers to your questions

Golbat App's VIP Program has 6 tiers in total: Bronze → Silver → Gold → Platinum → Diamond → Elite. The more you bet and the more regularly you log in, the faster you'll climb to higher tiers.

What are the VIP benefits?

• Bronze: 5% weekly cashback, welcome bonus
• Silver: 8% cashback, faster withdrawals
• Gold: 12% cashback plus a monthly special gift
• Platinum: 15% cashback, dedicated account manager
• Diamond: 20% cashback, priority withdrawals & access to exclusive events
• Elite: Up to 25% cashback, custom bonuses, VIP-only tournaments

Log in and go to the "VIP Club" or "Loyalty" section to see your current points and how much more you need to reach the next tier.

Yes, Golbat App runs on both Android and iOS devices.

Download on Android:

1. Log in to the main Golbat App website.
2. Tap the "Download App" button.
3. The APK file will begin downloading. To install it, go to your phone's Settings → Security and enable "Unknown Sources".
4. Tap the APK file to install — takes just 1–2 minutes.

On iPhone (iOS):

1. Open the site in Safari.
2. Tap the "Share" icon at the bottom, then select "Add to Home Screen".
3. The Golbat App icon will be added to your home screen and will work just like a native app.

The app is completely free and includes all the same features as the website — live betting, deposits, withdrawals, and more.

When a match or round is cancelled or abandoned mid-way, Golbat App follows the rules below:

• Fully cancelled: If a match is cancelled before it starts, your full stake will be automatically refunded to your wallet.
• Abandoned before scheduled overs/minutes: The bet is typically voided and the stake is refunded.
• Stopped after reaching the set amount: If at least 5 overs have been bowled in cricket, or 90% of the match has been played in football, bets may be settled based on the result at that point.
• Accumulator Bet: If a match is cancelled, only that selection is removed and new odds are calculated based on the remaining selections.

Refunds are typically processed within Within 1–6 hours Winnings are credited to your Golbat App wallet. Contact support for the specific wagering terms.

Minimum bet limits on Golbat App vary by game type:

• Slots: You can start with as little as ৳10. Many slots even allow ৳1 per spin.
• Live Casino (Baccarat, Roulette): Typically a minimum of ৳50 per hand or round.
• Sports Betting: Minimum ৳20 per bet.
• Aviator & Crash Games: Minimum ৳10 per round.
• Dragon Tiger: Minimum ৳20 per deal.

The maximum bet limit varies based on your VIP tier. Higher VIP levels come with higher maximum bet amounts. Even on a small budget, you can enjoy playing on Golbat App comfortably.

No, they cannot. You must be of legal age to create an account on Golbat App 18 years or older is required — no exceptions, under any circumstances.

Date of birth is verified during registration. The KYC (Know Your Customer) process requires verification of your National ID or birth certificate. If someone provides false information to open an account and is later caught:

• Your account will be permanently closed
• Balance may be forfeited
• No withdrawals will be processed

Golbat App is committed to protecting minors. Responsible Gaming Guidelines View.

Golbat App offers one of the fastest withdrawal processes in Bangladesh:

• Nagad / bKash / Rocket: Typically 15 minutes to 1 hour Transfer complete.
• Bank Transfer: 1–3 business days.

Withdrawal steps:

1. Log in and go to "Wallet" → "Withdraw".
2. Choose your amount and payment method (Nagad/bKash).
3. Confirm with OTP.
4. Your request will be processed — you'll receive an SMS confirmation.

Minimum withdrawal is ৳500. First-time withdrawals may take slightly longer if KYC verification is not yet complete. With all documents uploaded in advance, every subsequent withdrawal is processed quickly.

A complete record of all your activity on Golbat App is stored securely.

Where to find it:

1. Log in and click on your profile icon.
2. Go to the "My Account" section.
3. Select any tab below:

• Betting history: Date, game, amount, and result.
• Transaction History: Full details of all deposits and withdrawals.
• Bonus history: Which bonuses you received and when you used them.

You can filter by date. History is available for up to 12 Months records are visible. For older records, contact support and they'll be sent to you by email.