Account Rules
Registration and identity requirements.
Payment Policy
Deposit and withdrawal rules.
Bonus Terms
Promo & Wagering Rules.
Gaming Rules
Rules of play.
Security
Data & privacy protection.
Responsible Gaming
Responsible gaming and addiction prevention guidelines.
Important: By creating an account on Golbat App, you are deemed to have agreed to all of the terms below. Please read through them carefully before getting started.
Golbat App (hereinafter referred to as "we", "the Platform", or "the Site") is an online gaming and Sports Betting platform operating under an international license. These terms and conditions ("Terms") define the agreement between Golbat App and its users.
To use this platform, you must meet the following requirements:
- You must be at least 18 years of age.
- Online gaming must be legal in your country of residence.
- Only one account per person is permitted.
- You may not access the platform from a restricted country or region.
Golbat App reserves the right to update these terms at any time. Any changes will be communicated via your registered email or a notice on the platform.
Opening an account on Golbat App is free. You are required to provide accurate and truthful information during registration. Creating an account with false details is a violation of our terms.
- Each person may hold only one account. If multiple accounts are detected, all bonuses will be forfeited and the accounts may be suspended.
- KYC (Know Your Customer) verification may be required before withdrawal — you will need to submit a copy of your National ID or passport.
- Keep your account password confidential. Golbat App is not responsible for any unauthorized access to your account.
- Keep your mobile number and email address active — important notifications and verification codes will be sent to them.
- It is your responsibility to notify Golbat App support if any of your account details change.
Golbat App supports multiple payment methods including Nagad, bKash, and Rocket. Please keep the following in mind for all financial transactions:
- The minimum deposit amount is ৳100 and the maximum single deposit is ৳50,000.
- Withdrawal requests are typically processed within 5 minutes to 24 hours.
- Withdrawals must be processed through the same payment method used for the deposit.
- Large withdrawals may be held pending until KYC verification is completed.
- Golbat App reserves the right to request additional verification for any suspicious transactions.
- Withdrawals may be put on hold if your account is suspended or under investigation.
Depositing or withdrawing using a third-party payment account is strictly prohibited. Please use only payment accounts registered in your own name.
Golbat App offers a variety of bonuses and promotions. Each bonus has its own specific terms, but the following general rules apply to all bonuses:
- The welcome bonus is available to first-time depositors only, once per person.
- Bonuses cannot be withdrawn directly — you must first meet the specified wagering requirements.
- Until wagering requirements are met, your real money balance and bonus balance are kept separate.
- A maximum bet limit may apply when playing with bonus balance — this will be specified in the bonus details.
- Golbat App reserves the right to modify or cancel any promotion at any time.
All games on Golbat App are powered by certified RNG (Random Number Generator) technology and are regularly audited by independent third-party auditors. Some important gaming rules to note:
- Each game's RTP (Return to Player) is publicly disclosed.
- If a game is cancelled due to a technical error, the bet amount will be refunded.
- If a game is interrupted due to disconnection, it will be resolved automatically or the bet will be refunded.
- In the event of a dispute over a game outcome, Golbat App's server logs will serve as the definitive record.
- In Live Casino games, the dealer's decision is final.
The following activities are strictly prohibited on Golbat App. Violations may result in permanent account termination and forfeiture of all balances:
- Using bots, scripts, or any kind of automated software to play games.
- Intentionally exploiting system bugs or glitches for personal gain.
- Money laundering or any transactions involving illegal funds.
- Using multiple accounts to claim bonus benefits.
- Attempting to hack or gain unauthorized access to another user's account.
- Using abusive or threatening language toward platform staff.
Golbat App reserves the right to investigate any suspicious activity and may report it to law enforcement if necessary.
Golbat App reserves the right to suspend or close any account, particularly in the following circumstances:
- If a breach of terms is detected.
- If your account has been inactive for an extended period (generally 12 months).
- When the user requests to close their own account.
- By court order or directive from a regulatory authority.
If you wish to close your account, please contact support. Any withdrawable balance will be returned to you before the account is closed.
Golbat App believes gaming is for fun — not a livelihood. We prioritize responsible gaming and offer the following tools to support that:
- Setting a deposit limit on your account.
- Temporarily pausing your account for a set period (cooling off).
- Applying for permanent self-exclusion.
- Using gaming time tracking tools.
For more details, visit our Responsible Gaming Please read the page.
By registering on Golbat App, you also agree to our Privacy Policy. In brief:
- Your personal information is protected with SSL encryption.
- Your data is never sold to third parties.
- Payment details are not stored on Golbat App's servers.
- Information may be disclosed to legal authorities where required.
To read the full Privacy Policy Click Here।
Golbat App may update these terms in part or in full at any time. You will be notified via your registered email and on-site notifications before any changes come into effect.
Your continued use of Golbat App after any changes take effect will be considered your acceptance of the updated terms.
For any questions or complaints, please reach out to our support team: [email protected] — Bengali speakers are welcome.
Frequently Asked Questions
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