Your Safety Is Our Priority

On Golbat App Responsible Gaming — Keep It Fun, Not Addictive

Gaming is meant to be fun — not a burden. Golbat App gives you every tool you need to stay in control of your gaming, because we want our users to stay healthy, happy, and safe.

Golbat App's Commitment
Set Your Own Deposit and Time Limits
Take a Cooling-Off Break or Step Away Anytime
Benefits of Permanent Self-Exclusion
Spending History & Pattern Tracking
Support & Counselling in Bengali — 24/7
Strict Controls for Minors
Protection Tools

You're in Full Control

These responsible gaming tools on Golbat App are completely free and easy to use.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. It takes effect immediately once configured.

Session Time Limit

Automatic reminders or logout after a set time — decide how long you want to play before you start.

Loss Limit

Your session ends automatically once you've lost a set amount. A simple way to avoid bigger losses.

Cooling-Off Period

Take a temporary break ranging from 24 hours to 6 weeks. Your account remains active, but access to games is paused.

Self-Exclusion

You have the right to close your account for anywhere from 6 months to permanently. Once the decision is made, it takes effect immediately.

Activity History

View a full report of your gaming history, deposits, withdrawals, and win/loss records at any time.

Detailed Guide

What Responsible Gaming Means — and Why It Matters

Gaming on Golbat App is about having fun. But like any form of entertainment, gaming has its healthy limits. Responsible play means staying within those limits — without letting it affect your life, family, or finances.

Online gaming is growing rapidly in Bangladesh, with millions of people finding entertainment on platforms like Golbat App. However, for a small number of users, gaming can sometimes become a problem. Staying aware and taking action early is essential.

Golbat App has taken this seriously from day one. We never want our platform to have a negative impact on anyone's life. That's why we don't just provide protection tools — we actively monitor users' gaming habits and reach out proactively if we spot any concerning patterns.


⚠️ Warning Signs — Stop If You Notice These

If you notice any of the following signs in yourself, it's a signal that your gaming habits need a closer look.

You can't stop even after you've spent more than your budget.

You're placing more bets to try to recover money you've lost.

Lying to family or friends about your gaming.

Feeling anxious, restless, or irritable when you're not playing.

Prioritising gaming over work, study, or sleep.

Borrowing money or using someone else's funds to gamble.

If you recognise any of these signs, there's no shame in it. It's a health issue, and seeking help is a sign of strength. Contact Golbat App Support or use the self-exclusion tool below.


How to Use the Protection Tools

1
Go to Account Settings

Log in, click the profile icon in the top right, and select the "Responsible Gaming" section.

2
Choose Your Tool

Deposit limits, session timers, loss limits, or cooling-off periods — choose whichever feature you need.

3
Set Your Limits

Set an amount or time limit. Reductions take effect immediately. Increasing a limit requires a waiting period (cooling-off period).

4
Confirm

Confirm with your OTP or password. You'll receive a confirmation via SMS or email.

5
Get Help from Support

If you need help or want to request self-exclusion, reach out anytime via live chat or at [email protected].


Protection Tools in Detail

Payment Controls
Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made until the period resets.

Effective Immediately
Time Management
Session Reminder

Receive a reminder every 30 minutes, 1 hour, or 2 hours to let you know how long you've been playing.

On App & Browser
Temporary Break
Cooling-Off

Pause your gaming for 24 hours, 7 days, 1 month, or 6 weeks. Your account stays active and withdrawals remain available.

Safe Break
Permanent Solution
Self-Exclusion

Close your account for 6 months, 1 year, or permanently. The account cannot be reactivated before the exclusion period ends.

Secure Lock

All protection tools are free and available at any time. Reducing a limit or activating self-exclusion takes effect immediately, but increasing a limit or lifting an exclusion requires a cooling-off period — so decisions aren't made on impulse.


Responsible Gaming at Golbat App is more than a policy — it's part of our culture. Our support team is specially trained to help any user with empathy and care. Helping someone in need is our moral responsibility.

If a family member believes a loved one may be developing a gaming addiction, they are also welcome to reach out to our support team. We will do our best to help based on the situation.

Self-Assessment

Check Yourself

Check off any of the following statements that apply to you. This is not medical advice — it's simply a way to reflect on your own habits.

1
2
3
4
5

That's a good sign! Your gaming habits appear to be under control for now. Even so, setting a deposit limit is a good practice worth keeping.

It's worth being a little more mindful. Your answers show some concerning signs. Please use the cooling-off or self-exclusion option and let our support team know — [email protected].

Frequently Asked Questions

Golbat App's free spins and daily check-in bonuses are usually credited to your account automatically — no separate code needed. Simply logging in each day makes you eligible for the check-in bonus. A daily check-in banner will appear on the home screen or in the "Promotions" section — just tap it to claim your bonus. For free spins, go to the relevant game and tap the "Free Spins" button when you see it — it will launch automatically. Keep in mind that every offer has an expiry date; if you don't use it within the specified time, it will expire. If you can't see an offer, contact support.

A wagering or playthrough requirement is the condition that determines how many times you must bet with your bonus funds before you can withdraw any winnings from them. For example, if you receive a ৳500 bonus with a 20x wagering requirement, you need to place a total of ৳500 × 20 = ৳10,000 in bets before those winnings become withdrawable. Every bet you place counts toward that total — whether you win or lose. Keep in mind that not all games contribute equally to wagering: slots typically count at 100%, while Live Casino or Sports Betting may contribute less — the exact terms are always stated in the bonus conditions. You can find the wagering requirements for every offer clearly listed on the Golbat App promotions page.

Play Responsibly, Enjoy the Game

Gaming on Golbat App isn't just about winning — it's meant to be an enjoyable experience. Set up your protection tools and get started safely.

Free Protection Tools 24/7 Support Support in Bangla Age Verification (18+) is Mandatory
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